We Are Chase Monro Claims Ltd

Since 2012 our expert team of account managers and claims assessors have helped thousands of clients with their compensation claims.

Specialising in Motor Finance Claims, Chase Monro Claims offer claims management services to help support people who have been mis-sold financial products.

We believe in fairness for consumers and our approach is simple. We obtain the necessary documentation which is then assessed to determine the basis of the claim. Armed with this information, our team fight for the money you deserve!

Reasons to choose Chase Monro Claims

Experience

Since 2012 our expert team of account managers and claims assessors have helped thousands of clients with their compensation claims. Our panel of solicitors are experts in the field of consumer litigation and have vast experience of issuing claims in their chosen area.

No Win No Fee

All of our claims are conducted on a No Win No Fee basis. This means that you will never have to pay a penny for our services unless we are successful in obtaining compensation for you. (Subject to cancellation charges)

Maximum Compensation

To ensure you receive the maximum possible compensation we have a qualified, expert report writer who compiles a bespoke ‘Quantum Report’ for each of our claims. This report is packaged along with your claim file to the solicitor acting on your behalf and this will be utilised as evidence when issuing your claim in court.

We are specialists in:

Mis-Sold Car Finance

June 3, 2023

For financial mis-selling claims you do not need to use a claims management company to make your complaint to your provider, you can do this yourself for free. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free, click here. The customer must lodge a complaint to the lender first before it can escalate to the Financial Ombudsman Service

.

*A fee equalling the success fee will only be charged if a client cancels after an offer of compensation has been made.

No Win No Fee means that you will never have to pay a penny unless we are successful in obtaining compensation for you. For financial mis-selling and car finance claims if Chase Monro Claims runs any claim 'in-house' (i.e. we process the case using the team from within our firm) we charge all clients a fee between 18% and 36% including VAT, the exact fee is dependent on the level of compensation received. This fee is only payable upon the success of any claim.

However, when a claim needs to be litigated it is referred to a 3rd party (e.g. a law firm), fees are typically 48% including VAT and all claims are referred on a No Win No Fee basis. The respective fee will always be clearly outlined to all clients at the time of referral and the client will be given the opportunity to decide whether or not to proceed on that basis. Chase Moro will receive a referral fee from the Solicitors where a case is referred.

Chase Monro Claims Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN: 831404).

Registered with the Information Commissioners Office registration number: ZA446621

Registered in England and Wales, Reg no: 08314551. Registered Office: 5 Glenn Buildings South, 10A Moor Lane, Crosby, Liverpool, England, L23 2UN